General Terms and Conditions (GTC)

of the company campofactum Peter Völker, in the following called campofactum.

1. scope

The terms and conditions listed here apply to all orders submitted to campofactum by consumers (electronically, by telephone, by letter or e-mail) in the sense of §13 BGB (German Civil Code) (hereinafter referred to as “customer”) and are accepted by the customer with each order. Orders by fax are also possible, but should be avoided due to poor graphic quality. Deviating, conflicting or supplementary GTC shall not become part of the contract. The form-related reference to the customer’s terms and conditions is expressly rejected.

2. prices

The prices listed on the Internet at the time of the order apply. The prices stated are final prices, i.e. they include the applicable statutory value-added tax and other price components. We reserve the right to make technical changes as well as changes in shape, color and/or weight within reason.

3. conclusion of contract

The presentation of campofactum’s product range on the internet does not constitute an offer in the sense of §§ 145 ff. BGB (German Civil Code). By placing an order, the customer submits a binding purchase offer to campofactum. campofactum is entitled to accept the order by delivery of the goods or by notification of the delivery by an order confirmation email within a period of seven days from receipt of the order. The acceptance is subject to the availability of goods, especially subject to the correct and timely delivery by campofactum’s suppliers. This only applies in the case that campofactum is not responsible for the non-delivery. Campofactum will inform the customer immediately if the goods are not deliverable and will refund any payments already made by the customer without delay. A confirmation of receipt email, which is automatically generated and sent by the system immediately after receipt of the customer’s order, does not represent a binding acceptance of the offer by campofactum. In the context of the ordering process, the risk of an unaccountable, incorrect transmission lies with the customer. The sale of goods offered by campofactum takes place only in customary quantities.

4. delivery

The ordered goods will be delivered to the customer by campofactum as soon as possible within the scope of the article’s availability. Campofactum reserves the right to arrange partial deliveries if not all ordered goods are in stock. The costs of partial deliveries are borne by campofactum. The customer has no legal claim to partial deliveries.

5. right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. To exercise your right of withdrawal, you must:

Campofactum, Peter Völker, Wickerer Weg 26, 65719 Hofheim am Taunus, Germany

as a registered customer via your customer account or as a guest via the contact form on the page https://campofactum.de/retouren submit a request for return.

Or you can notify us of your decision to cancel this contract by sending an e-mail to info@campofactum.de or by means of a clear declaration (e.g. a letter or e-mail sent by post). You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation: If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functionality of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

  • for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
  • for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery,
  • for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature,
  • for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence,
  • for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
  • for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

We are not legally obligated to take back electrical or electronic equipment free of charge.

End of the cancellation policy

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6. payment

Payment options available to each customer are prepayment, PayPal, credit card (MasterCard/Visa), or cash on pickup.

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7. retention of title

All delivered goods remain the property of campofactum until full payment has been received. The reservation of title also extends to processed items and, in the event of resale, to the purchase price claim (extended reservation of title).

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8. warranty

The warranty period is 24 months. Should a manufacturer grant a longer product warranty, the customer may of course assert his justified claims under this warranty against the manufacturer even after expiration of the seller’s warranty. The customer’s warranty claims shall initially be limited to a right to rectification or replacement. If the repair or replacement delivery fails, the customer shall be entitled to reduce the remuneration or to withdraw from the contract. The rectification of defects shall be deemed to have failed after the second unsuccessful attempt, unless the nature of the item or the defect or other circumstances indicate otherwise. In the event of incorrect operation and improper use of the goods, the customer shall bear the costs of the technical inspection of the goods arranged by him or of the rectification or repair carried out at his request. Obvious defects of the delivered goods have to be reported to campofactum by mail, letter or phone within two weeks after handover of the goods.

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9. limitation of liability

Despite the greatest possible care in the compilation of the product range, campofactum can unfortunately not assume liability for the correctness of the manufacturer’s specifications, product descriptions and price quotations as well as possible printing errors, technical changes and continued availability of all goods. Campofactum excludes liability for damages caused by simple negligence, as far as these do not concern essential contractual obligations, damages from the injury of the life, the body or the health or guarantees or claims according to the product liability law are affected. The same applies to breaches of duty by campofactum’s vicarious agents. The knives and axes offered may be weapons in the sense of the weapons law. With the purchase, the responsibility for wearing these items is transferred to the customer.

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10. data protection

The data necessary for the business transaction will be stored and, if necessary, passed on to affiliated companies within the framework of order processing. This reference is made in accordance with the provisions of § 33 para. 1 Federal Data Protection Act (BDSG). All personal data will of course be treated confidentially. By placing an order, the customer agrees to the storage of his data. He is entitled to view his data at any time and, if necessary, to have information changed or deleted. For change or deletion requests campofactum is available to the customer at info@campofactum.de at your disposal.

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Person responsible:

The person responsible is the one who is responsible for the data processing vis-à-vis the data subjects. This is for this website and for campofactum in general:

Peter Völker, Wickerer Weg 26, 65719 Hofheim, Germany

11 Jurisdiction, Applicable Law, Arbitration, Invalidity Rules

This Agreement shall be governed exclusively by the laws of the Federal Republic of Germany. Hofheim am Taunus is agreed as the place of jurisdiction. campofactum is neither legally nor voluntarily obligated to participate in a dispute resolution procedure before a consumer arbitration board according to the Act on Alternative Dispute Resolution in Consumer Matters (Consumer Dispute Resolution Act – VSBG). campofactum also does not declare its willingness or refuses to participate in such a procedure, if the customer requests such a procedure, wants it to be carried out or initiates it in any other way. Should individual provisions of the contract with the customer, including these General Terms and Conditions, be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.
The wholly or partially invalid provision shall be replaced by a provision whose economic effect comes as close as possible to that of the invalid provision.